New York’s Finest’s often spotty responses to 311 calls will be tracked under a new NYPD “quality of life” crackdown, police ...

While the bill would only require a response to the 311 complaints within the 10-day window, not a complete resolution of the issue, currently no deadline exists for a response to a documented 311 ...

Trailing behind Queens CB 8 on the list of districts with the highest rat report increases year-over-year are Bronx CB 10 in ...

Noise complaints were the top issue for NYC's 311 hotline in 2024 New Yorkers reported over 2,000 noise complaints per day, alongside other common concerns like public urination, illegal pets ...

Because it's also 311 Day, and they wrote a song called "Down," here are your early links: More talk about moving Madison ...

Ever wondered if your 311 complaint actually leads to action? A new Resolution Satisfaction Dashboard now allows NYC ...

Residents can fill out a survey each time they file a 311 complaint, saying if they’re satisfied or dissatisfied with a city agency’s service and explain why.

Borough residents filed thousands of complaints to New York City last month, with heat and hot water issues leaving hundreds ...

A new online dashboard allows New Yorkers to follow up on 311 complaints and provide feedback about how their issues are handled. Residents can fill out a survey each time they file a 311 ...