Since its founding in 1994, Amazon has undergone exponential growth. Initially an online bookstore, the company has evolved ...

Jenn covers retail, customer loyalty and behavior ... Causeway Bay Despite the technology and complexities required to run loyalty programs today, the premise behind them remains fairly simple ...

Jeff writes about Gen Z, travel, sports & loyalty ... brands like Amazon have turned to credit products as an extension of their customer experience strategy. This goes beyond traditional use ...