For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository.

Customer relationship management (CRM) technologies are the most valued in the finance function, according to a survey by Gartner. The Gartner survey of 383 finance leaders taken in October 2024 ...

Data migration remains one of the most formidable challenges in large-scale Salesforce implementations, as enterprises ...

Of the 22 guru strategies we follow, CRM rates highest using our Low PE Investor model based on the published strategy of John Neff. This strategy looks for firms with persistent earnings growth ...

What are the biggest challenges CRM platforms are currently facing when it comes to customer adoption of AI tools? Data quality is ... This ‘co-pilot’ model is the first step, but we will ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

According to Bank of America analyst Bradley Sills, it’s time for investors to buy Salesforce (CRM) stock. The analyst highlights CRM shares as ...