The chargeback process can be initiated by either the merchant or the cardholder’s issuing bank. Merchants typically incur a fee from the card issuer when a chargeback occurs. Federal law ...

Protect consumer experience and loyalty by saving customers from the endless chargeback process. ChargebackZero integration and partnership with Ethoca for Chargeback alerts further strengthen the ...

Alternate Method #1: Bar code label affixed to back of mail Disadvantage: No numbered receipt for account tracking Alternate Method #2: Request for Mail Services form ...

This solution achieved an overall lift in chargeback win rates of 62% for Motorcycle Superstore, and also cut the number of steps involved in the resolutions process in half. “When comparing the ...

Once you notice the problem, you can raise a chargeback request via online banking or by calling your bank’s help line. While the process applies to both credit and debit cards, the deadline to ...

While the chargeback process is a necessary mechanism meant to protect consumers, the misuse and abuse of the system has caused insurmountable reputational and financial damage to merchants.