Amazon is developing software for humanoid robots that could eventually take the jobs of delivery workers, The Information ...

An Amazon artificial intelligence technology crafted in the South Bay could more readily enable same-day deliveries.

After years of mounting criticism over excessive and environmentally impactful packaging, e-commerce giant Amazon is rolling ...

The e-commerce giant is testing a "hear the highlights" audio feature that describes products and their customer reviews ...

The ZeroOne team, spread across Seattle, San Francisco and Sunnyvale, California, is focused on both hardware and software ...

Customer journey management is a new approach to delivering ... with your business will mimic those of CX leaders like Amazon, Google and Netflix. Anything less can lead to dissatisfaction and ...

it can be hard for brands to find the most effective points to reach a consumer across their shopper journey. By understanding how they’re searching across the open web, especially on sites like ...

Amazon has committed to do more to tackle fake reviews, including sanctioning British businesses that boost their ratings ...