Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Arulmozhi Kasturirangan has worked in the domain of ​​AI/ML-driven logistics and predictive modeling in the retail IT sector. Her work supported the development of fulfillment performance and data ...

In 1989, selling nail kits door-to-door. By 1992, the Kiss brand launched at Walgreens stores across the U.S. Today, the ...

Capella Hotels, the Singapore-based group, may be solving luxury hospitality’s toughest equation: maintaining intimacy while ...

UK's Starling Bank has reported steady financial performance, strategic leadership enhancements, and plans for international ...

Algonquin Power & Utilities launched a "back to basics" capital plan aimed delivering steady returns to investors and which envisages earnings growth in the years ahead.