Most companies dread customer complaints. They see them as signs of failure, something to hide in the helpdesk or smooth over with a canned apology. But if you zoom out, complaints are one of the most ...

It's a good idea to sign the back of a lottery ticket after ... lottery officials in Lansing received a similar complaint after a customer went to cash a winning ticket at Prince Liquor and ...

Not all of these complaints have to do with the product itself, but packaging, prices or even mold. Here are six products that have the most customer complaints. Milk is milk, no matter how you ...

A few weeks ago, a customer posted on TikTok wondering ... don’t be surprised when there are more complaints on TikTok. Like this column? Sign up to subscribe to email alerts and you'll ...

LONDON/MONTREAL, May 26 (Reuters) - Nikoleta Dodova is among a growing number of dissatisfied airline customers. Having bought her mother and niece airline tickets from Sweden to Macedonia last ...

Disgruntled customers have bombarded the affordable fashion brand with requests for answers to an array of complaints, with many alleging that their efforts to contact customer service have failed.