“It was almost like they didn’t believe me. I was like, ‘Why would I smash nail polish all over my dress that I wanted to wear?'" Both good and bad experiences help shape what ‘good’ looks like.

Back then, something like 10% of the country’s GDP was made up of remittances and so most of our customer service agents there had a direct connection to remittances.

Strong Tie Insurance Services is redefining what modern customer service looks like by deploying Liberate Voice AI, delivering seamless, 24/7 human-like experiences in both English and Spanish.

More, higher paid people won’t solve the problem if they aren’t properly trained, or if the trainers themselves don’t know what good customer service looks like.

It’s about building stronger patient-provider relationships and redefining what customer service can look like. The future of customer service is undeniably AI-powered, and the healthcare sector ...

Standard Group Plc HQ Office, The Standard Group Center,Mombasa Road. P.O Box 30080-00100,Nairobi, Kenya. Telephone number: 0203222111, 0719012111 ...