In the days leading up to Saturday’s Kentucky Derby, The Dispatch’s racing desk added a fourth member, Nicole Kraft, who had at least one of her college degrees paid for by a horse.

Cowan Systems turned to a new cloud-based messaging system that delivers real-time communications back and forth between the dispatch desk and driver’s cab. With its substantial operations ...

What surprised me was I had people calling from California asking about our new dispatch desks,” said Sparks.