The new Teams Phone Extensibility will allow organizations to get the best of their Teams platform by integrating it with ...

Redmond says you could ask one for a 'list of deals ... at risk of falling through' Microsoft today announced two software agents that automate certain business functions for Dynamics 365, its ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

Microsoft plans to increase prices for a variety of Dynamics 365 offerings on Oct. 1 by an average of 12 percent or $17 per user or per device per month as the vendor adds more generative ...

The transition will enhance Ellucian solutions that power student and donor relationships, delivering immersive user ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.

Microsoft has launched its new AI Accelerator for Sales to help customers “transform” their sales organisation with Copilot and agents. The programme will include two new agents – Sales Agent and ...

On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...

Microsoft will launch Sales Agent and Sales Chat in May, two AI sales agents accessible in Microsoft 365 Copilot and designed ...