Sonos removed features from the app that customers actually liked ... Judging by an email sent to employees, it seems that interim CEO Tom Conrad does get it. The entire thing is worth a read ...
The top executive of Allstate Corp. said the company’s 15,000 customer service agents now use artificial intelligence to craft emails to customers about claims, a move that has led to better outcomes ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback