Around 92 percent of more than 64,000 Facebook users have given the Messenger app a one-star rating on App Annie over the past month. CNET contributor Don Reisinger is a technology columnist who has ...

CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

In the early days of the internet, online conversations were an event. The technology was novel, and it was suddenly possible to socialize with a whole bunch of friends at a distance, all at once. No ...

These days, after meeting someone in person or online, the first thing you might do is look them up on the internet. At some point, you've likely scrolled through a new connection's social media pages ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Last November, Crystal Murdock, ...

Video chat platforms like Zoom have become a lifesaver for millions of people around the world during the coronavirus pandemic. People are using these platforms to host happy hours, business meetings, ...

Facebook has been speculated of bringing in new features for its Messenger app and now a deeper look at its code by Information drops hints about the same. Messenger is expected to come baked in with ...

From virtual cocktail hours to online classrooms, the COVID-19 pandemic has turned Zoom into everyone’s go-to social network. Now Facebook wants to kick the video-conferencing interloper off its turf.

Facebook Messenger wants to be so much more than a messaging platform for you and your friends. To keep you from ever leaving Facebook, it wants to be the place where you shop and track your packages.

Ah, Facebook Messenger. It’s where we swap memes, catch up on gossip, and reconnect with old classmates. Lurking behind that chat bubble is a new threat. It is a cleverly disguised scam by hackers ...

For many, Facebook Messenger has become so integral in online communication that it’s the only reason they keep their Facebook accounts around. Posting content on Facebook is still a viable way to ...

The Venetian on Tuesday becomes the first hotel in Las Vegas to offer bookings using Facebook Messenger, with help from a chatbot named Luis. Beginning at 9 a.m., the Venetian will allow potential ...