They’re listening to call center workers, telling them what to ... physical difficulty of the work itself, that makes the job so grueling. Any slack is perpetually being optimized out of the ...

A high schooler’s experience at a grueling call center internship asks probing ... have little to no protections. Sohee’s job may be at the center of the film, but Jung makes it clear that ...

Trying to get through to the state’s unemployment agency call center remains a grueling, frustrating chore ... “It’s like a full time job trying to get through,” said Beck.

American businesses have long outsourced their call center ... With grueling, nontraditional hours, low pay, and often downright abusive interactions with consumers, telecommunications jobs ...

Syracuse, N.Y. -- A few dozen workers who will lose their jobs when AT&T closes its call center in Syracuse next month rallied Friday in support of legislation that would bar government benefits ...