TTEC, a global leader in AI-enhanced customer experience (CX) solutions, is expanding its Cebu City operations with full-time ...

As call centers worldwide face an ongoing challenge hiring and retaining top-performing customer service representatives, JOBehaviors, a pre-employment behavioral assessments provider, is offering a ...

WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center ...

Alliant Energy announced all Iowa-based call staff employees will now be working with InnoSource, as part of a new on-sourcing partnership.Alliant says these e ...