Forgoing access to airport lounges and early boarding can be worth it for travelers who are tired of chasing points and want ...

Shortcuts to top-tier loyalty status can boost revenue and attract new customers, but they can also damage the brand's ...

"Brands that opt to maintain the status quo of their programs will likely begin to see some level of regression in KPIs as ...

Redeeming points or miles is easy these days, as most loyalty programs offer multiple ways to use rewards. That said, many ...

Delta will link its SkyMiles program to Uber, both companies announced at the CES conference in Las Vegas on Tuesday.