Microsoft announced on Wednesday that it plans to integrate Copilot — the generative AI tool built on OpenAI’s ChatGPT language model — into its Dynamics 365 Field Service application.

“That’s what drives that burnout.” Among the new tools is a new Copilot feature for Dynamics 365 Field Service, Microsoft’s tool for managing field workers, which will let managers ...

Once a technician has been selected, they get a notification on their Microsoft Field Service mobile app, which includes a listing of important details of the job. If a technician is in a rush, ...

Copilot, Microsoft’s brand of generative AI technologies ... how it measures up to attempts from various startups in the field service space. With the web-based Copilot Studio, which is now ...