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Nee, er is een wezenlijk verschil tussen de twee. Dat vertellen consultant Nienke Bloem en Steven Oudejans van Ace & Tate in het Emerce Webinar ‘De toekomst van Customer Experience’.
Led by global thought-leadership by Nienke Bloem for CX Design, Claire Boscq-Scott for Service Excellence and Natalie Turner for Innovation; the Organizing Committee of the CX Summit 2019 have a ...
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