Construction on the last two stations and the train depot had been delayed due ... Let’s not dampen RSA’s enthusiasm for national progress. OMOTENASHI, which punctuates the finest principles ...

This is due to meticulously executed cleaning regimes by fleets of workers who flood through the aisles when the train is stopped between stations – resulting in the so-called “seven-minute ...

The cleanliness of carriages and train stations, the courteous and organised onboarding process, and the frequency and timeliness of services are all examples of how omotenashi is woven into Japan ...

As a way to promote Tokyo and omotenashi — Japanese hospitality — to the world ahead of the 2020 Summer Olympics, last fall the metropolitan government invited six foreign journalists to join ...