After a high number of delays and cancellations during the Winter Holiday travel period, Southwest CEO Bob Jordan announced the development of a three-part Tactical Action Plan to boost operational ...

The carrier is continuing with plans to align network planning and network operations control teams under one senior leader to execute operational plans. It’ll also look to update its leading ...

Although many airlines were able recover relatively quickly, Southwest Airlines didn’t return to normal operations for several days. Crewmembers were left stranded because they were unable to ...