Before asking someone to seek help ... Once you decide to go ahead and try to persuade your friend to get help, it’s time to come up with a plan for that conversation. Gil has a few guidelines ...

One way to do that is to ask a couple of irrational questions. Using the example of getting a teenage daughter to clean her room, Pink suggests starting by asking the person to talk about where ...

We also underestimate the willingness of others to help us out. Stanford researchers asked people how many strangers they’d need to ask to get someone to let them borrow their cell phone.

Your own customers' testimonials can be a powerful marketing tool, but asking them for a recommendation can backfire if you're not careful. Here's how to turn customers into evangelists for your ...