Advice nurses (commonly referred to as 'telephone triage nurses') are usually employed by both medical call centers and insurance companies. Many case managers telecommute, focusing on patient ...

If there is no way a practice can give patients timely appointments, then it makes sense to focus on offering safe telephone triage, to determine which patients need to be seen sooner, rather than ...

MD Triage began in December 1998 when a Nurse Practitioner felt there was a ... All calls are recorded with our VOIP (voce over internet phone) and maintained for any further evaluation by physician.

Volusia County will end the Nurse Triage program on March 31, and most nurses will lose their jobs. The county said the program isn't working well.