Here's everything you need to know about the Best Buy return policy, from electronics to appliances, to make hassle-free ...

Even though Costco is celebrated for its flexible return policy, a few items can't make the return journey once they've found ...

Amazon and other e-commerce giants are increasingly adopting a surprising policy: offering full refunds without requiring ...

Recently, REI announced it would curb its return policy to products purchased within one year. But plenty of other retailers will let you return anything, any time, and for any reason. Here are 10 ...

Consumers throughout the continent are beginning to pay close attention to the changes Amazon and Walmart are ...

In a move seen as an intervention, the Chinese government has ended the enforcement of customer refunds by Chinese e-commerce ...

Ofek, Elie, Zsolt Katona, and Miklos Sarvary. "'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers." Marketing Science 30, no. 1 (January–February 2011).

Tesla's return policy lays out a seven-day return window for any cars delivered. But it specifies that that you're only eligible for a return if "you have taken delivery of your vehicle without ...