After Julie Thomason wrecked her rental car, she expected a repair bill. But she didn't anticipate a $1,000 invoice for something called "loss of use." No one ever does.

Based on the claim information you sent me, it looks like you totaled your rental car. Enterprise originally wanted to bill you for the full value of the vehicle ($31,309) but then agreed to ...

Based on the claim information you sent me, it looks like you totaled your rental car. Enterprise originally wanted to bill you for the full value of the vehicle ( $31,309 ) but then agreed to ...

Q: I recently received a $50 “other” charge when I rented a car from Hertz in New Orleans. I tried to find out the nature of the charge by emailing Hertz twice, and received no reply.

Barton thought the action would save his family some money off the final invoice. Instead, the opposite happened. Avis charged the Bartons $1,000 to $1,500 more than they expected ...

The corrected invoice on letterhead from Chelsy Brause dated Aug. 17, 2023 doesn’t provide any detail or description other than “car rental” with a total price of $3,800. “The owner of the ...

Q: I recently received a $50 “other” charge when I rented a car from Hertz in New Orleans. I tried to find out the nature of the charge by emailing Hertz twice, and received no reply. I then ...