The Operations Center will assign a priority to your request and forward it to the appropriate shop. Priorities will be assigned in accordance with the following guidelines: All services have a cost.

Request priority depends on the severity of the issue and other work in the queue. Login to the myLife portal to see the status of all maintenance requests. Contact the RIT Service Center by calling ...

How long do I have to wait before I can use my Priority Home Shield? You can request service 30 days after purchasing your policy. Does Priority Home Shield let me use my own contractor?

prioritizing every service request is absolutely necessary. Services provided and their respective response times fall into four priority categories: For Maintenance Emergencies, please call the ...