isixsigma on MSN1h
TQM in the Digital Age: How AI and Automation Are Transforming Quality Management
Key Points Total Quality Management is integral for an organization to run as effectively as possible. Utilizing AI within ...
isixsigma on MSN3h
The 8 Principles of TQM and How They Drive Continuous Improvement
Key Points The principles of TQM are vital to the success of the approach’s adoption by any organization. TQM places a heavy emphasis on a culture of quality rather than one-off projects. Successful ...
Harvard Business School10y
Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation
Beer, Michael. "Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation." Decision Sciences 34, no. 4 (fall 2003).
Harvard Business School10y
Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption
Gulati, Ranjay, James Westphal, and Steve Shortell. "Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption." Administrative Science ...