Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also ...

“Texting on the computer is fine since the screen is bigger and it's easier to read. But on the phone with the small keyboard, it can be quite difficult,” said Ms Angie Neo, 59, an ...

Attorney Rick Davis spends less time talking on the phone because many clients now text with brief questions. He can dash off a reply rather than engage in the small talk that business phone ...