By bringing together the raw outputs of metrics, events, logs, and traces, software developers could start to gain a real-time picture of how their software systems are performing and where issues ...

Call center metrics can be collected from call center management solutions, customer relationship management solutions and other software that is used to manage your call center.

Key Points Effective Scrum projects need proven metrics to succeed. Diverse toolsets enable teams to work effectively on ...

“As an alternative, we believe the following measures are useful for DoD to track performance for software programs and drive improvement in cost, schedule, and performance,” it says. The metrics can ...