You may be used to TeamViewer or AnyDesk when helping others with PC problems, but Windows has a perfectly fine tool right there.

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...

Microsoft says that apps may encounter issues accessing event logs on remote Windows 10 devices unless KB5003637 or later updates are installed on both systems. "Event logs might not be accessible ...

All products featured on WIRED are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links. Learn more. From ...

Microsoft’s Remote Desktop Protocol (RDP) is the foundation on which various built-in Windows remote access tools rest. This secure network communications protocol supports both the old-school Remote ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

in which case, if you're attached enough to them to offer on-demand remote support, perhaps you could pass newer e-waste to them? Perhaps i'm stating the obvious to you but it does seem weird to me ...