Xcel Energy is moving forward with plans to deliver $25 million back to North Dakota and South Dakota customers on their ...

The PUC says that could be because of layoffs. Xcel Energy's contact center budget in 2024 was 5% below the budget in 2020, the audit found. "Over a four year period the budget declined ...

MINNEAPOLIS — Xcel Energy is telling customers to always call the company directly at 1-800-895-4999 when looking to start a new service or conduct business. In a news release, the company said ...

Xcel Energy preemptively shut off power for ... If there are damages to the mast, you must contact a licensed electrician to make repairs before we can restore service.” ...

The customer contact center’s budget was 5% lower in 2024 than in 2020. Over the same time period, Xcel Energy’s electric rates rose 30%, according to the report. The rate of complaints surged ...

The energy company says they are still currently assessing whether another PSPS will be necessary on Tuesday. If one becomes ...

DENVER — When rates increase, customers turn up the heat on Xcel Energy. Just look at 2023 ... the ratepayer's public defender. You can also contact them with your concerns.