As Amazon reinvents Alexa, it remains the most trusted smart home assistant -- but our exclusive CNET survey shows trust and cost remain key concerns.

I don't want to overstate things but, between us, Alexa+ may be the Alexa you've been waiting for. Amazon unveiled its massive digital assistant overhaul, which makes the platform smarter, more conversational,

A software example comes with ChatGPT Advanced Voice, which, like Amazon's Alexa, can hold conversational, multi-turn chats with people. However, it is only available in ChatGPT Plus, which costs $20 monthly. Thus, users must go out of their way to access ChatGPT and commit to an additional subscription.

Amazon unveiled a generative-AI infused Alexa that it says will allow the popular voice assistant to have more personality, check a user’s tone and even plan romantic dates.

In rearchitecting the upgraded Alexa voice assistant, Amazon turned to model mixing to bring agentic capabilities to devices.