Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X,

The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.

That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.