Luke Batzel, who in 2021 was honored for helping a child whose mother struggled to breathe, was recognized for 10 years as a ...

Michael Lockwood, a Stamford emergency dispatcher of nearly 30 years, threatened “to shoot everyone at work” if passed over ...

Thanks to federal funds, 911 dispatchers and call centers are set for some major upgrades. Geolocation and new software are ...

“Prepared is proud to be the emergency response platform for the City of Baltimore 911 Call and Dispatch Center, and to work with the center on developing and implementing new innovative ...

NEW YORK--(BUSINESS WIRE)--Prepared, the leading AI platform built to revolutionize emergency communications, today announced that the City of Baltimore 911 Call and Dispatch Center selected the ...

Luke Batzel was hailed as having more than a job at saving lives, but a calling, when he was honored by the Wayne County commissioners Jan. 23 for his 10 years as a 911 emergency dispatcher.

ANTIOCH — Not all heroes wear capes – some wear a headset, sit behind a desk facing at least five computer screens, and answer a barrage of emergency calls when someone dials 911. Similar to ...

With an estimated 240 million 911 calls a year nationwide according to the National Emergency Number Association ... call to the center in your area and dispatchers will determine which agencies ...