Sara Harper says nothing really prepares you for the moment you put on that 911 headset. "There's a little spike of adrenaline because you're like, 'oh, god, here we go,'" says Harper, who started ...

The pilot effort aims to fill critical positions in city departments, starting with 911 dispatch. “I signed an offer from Midland Police Department to work in the dispatch center,” Casbeer said.

37,530 people played the daily Crossword recently. Can you solve it faster than others?37,530 people played the daily Crossword recently. Can you solve it faster than others?

“Hey Allison, your lunch is calling!” I said with a smile, slipping my headset on. Just then, a 911 call shattered the peaceful silence. I answered. The male caller spoke quickly and urgently ...

Harper found her job as a 911 call taker very rewarding. She felt like she was really helping people. But she often worked long hours and struggled with anxiety. After a few years, she decided it was ...