The oft-mocked telephone headset gets an aviation-inspired makeover with Master & Dynamic’s Boom Mic MM800 for iPhones, Android phones and other devices.

By 2027 the call center industry is expected to be worth $496 billion, up from $339.4 billion in 2020. This rapid growth signifies competition in the industry is fierce, meaning companies need to ...

The patent-pending AC-204TR eliminates the need for Quick Disconnect (QD) headsets, a solution that does not offer Environmental Noise Cancelation (ENC) and requires the coach to have two headsets ...