tom's Hardware on MSN4h
HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlash
After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...
STAT10h
Diapers and rides to the doctor: Two simple ways for state and local governments to MAHA
Two forms of support could significantly improve American families’ health: providing free diapers and offering rides to ...
Herve Bouillonnec10h
Changi Airport recognises outstanding service and innovation at annual awards
Awardees were chosen for their commitment, initiative and creativity in overcoming challenges, as reflected in passenger ...
The Canadian Press on MSN22h
Rogers cutting 'small percentage' of customer service employees
Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits.
Condé Nast Traveler22h
What to Expect at the National Parks After Their Staff Layoffs
About 3,000 positions in the National Park Service and US Forest Service were eliminated by the Trump administration. Here’s ...