tom's Hardware on MSN8h
HP intentionally made customers hold for 15 minutes for telephone customer service, then quickly canceled it due to backlash
After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...
STAT14h
Diapers and rides to the doctor: Two simple ways for state and local governments to MAHA
Two forms of support could significantly improve American families’ health: providing free diapers and offering rides to ...
The Canadian Press on MSN1d
Rogers cutting 'small percentage' of customer service employees
Rogers Communications Inc. says it has laid off employees from its customer service department amid a shift in customer habits.
Condé Nast Traveler1d
What to Expect at the National Parks After Their Staff Layoffs
About 3,000 positions in the National Park Service and US Forest Service were eliminated by the Trump administration. Here’s ...
‘Child care crisis’: Can this tax break proposal benefit businesses, parents and kids?
Child care providers appreciate tax breaks, but giving them to corporations could unintentionally harm local centers, said ...
The saga of the ‘missing’ phone credit
Lila transferred me to one person, who transferred me to another person. I was not getting anywhere so I asked to speak to someone. I was then directed to call this number 1-800-804-2994.
Listen: ‘Appalling on all levels’ – Experts slam ANZ for failing to prevent $250k scam
Financial commentator Janine Starks has criticised ANZ's handling of the case, labelling it "appalling on all levels". The Herald revealed last month that ANZ helped the victim, Kate*, send her money ...