Considering that Amazon (AMZN) accounted for 11.8% of UPS's total revenue for the year, which translates to roughly $10.7 billion, it didn't help that the delivery giant also resumed its pattern of ...

UPS announced a seismic shift in the relationship with its largest customer, Amazon, prompting a sharp stock price drop ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...