As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Imagine contacting customer support and receiving an instant, context-aware response that perfectly addresses your needs—no ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

While this has certainly been disruptive to some of last year's AI high-fliers, it doesn't change the plans at all for AI agents ... AI play in the area of customer service, where next-gen ...

By Hamed Aleaziz and Andrew Duehren The Department of Homeland Security is asking for the Internal Revenue Service to help crack ... Bessent to deputize I.R.S. agents to help with immigration ...

On Wednesday, Galileo launched an Agent Leaderboard on Hugging Face, an open-source AI platform where users can build, train, access, and deploy AI models. The leaderboard is meant to help people ...

to serve as director of the U.S. Secret Service. Curran was one of several agents that rushed the stage in Butler to protect the president. "Sean is a Great Patriot, who has protected my family ...

A week after cutting 1,750 jobs, Workday’s CEO insists that AI “digital employees” will peacefully coexist with human workers ...

Rep. Dan Goldman (D-NY) told SiriusXM host Dean Obeidallah that “Trump buffoons” will harm national security because “double agents” won’t trust them to handle information properly.

With their long list of impending free agents, that will be easier said than done. Some of these free agents can be kept, but some will end up departing. Here's what will happen with their three ...

The Packers have plenty of cap space to spend on free agents this offseason but they should strike these five players off their shopping list. Oct 31, 2024; East Rutherford, New Jersey ...