A college student was arrested in Philadelphia for impersonating U.S. Immigration and Customs Enforcement agents and causing a "disruption of a business" while recording the interaction ...

He added, “Respondents cited factors such as proximity, speed, customer service, and cash availability as reasons for their choice. Many also noted that POS agents are more personable and ...

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The Security Service of Ukraine (SSU) has detained a Russian Federal Security Service (FSB) agent group that was collecting data on Ukrainian Armed Forces aircraft and helicopters for strikes on ...

Managers can then identify areas for improvement and use that data to increase efficiency and also improve the experience for agents as well as customers. Different types of customer service software ...

CHICAGO (WLS) -- The U.S. Secret Service told the I-Team they approached a South Side school Friday. Chicago Public Schools officials had initially said the agents were from U.S. Immigration and ...

A Washington state woman charged in connection with the fatal shooting of a U.S. border patrol agent in Vermont had been in frequent contact with someone whom authorities have linked to homicides ...

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. According to the governor, 5,400 immigrants in Texas have a warrant for ...

Copyright 2025 The Associated Press. All Rights Reserved. In this undated and unknown location photo released by the Department of Homeland Security shows Border ...

On Friday, Chicago Public Schools caused alarm when it said Hamline Elementary School in Back of the Yards had been targeted by immigration officials when, actually, Secret Service agents had ...