This is how the worst travel day of my career beganRichard Turen recounts a desperate search for answers on a chaotic morning in Moscow, 1971. How to protect clients' paymentsThere are ways to ...

Giving more advice is better than noneAs long as you know what you're talking about, do not hesitate to give as much advice as you think the client needs. CLIA: Regulate us. Please!Cruise lines ...