Ecommerce is evolving rapidly with new technologies, changing consumer behaviors, and market shifts. Explore the top ecommerce trends for 2025 to stay ahead.

EY India's latest report, 'How much productivity can Generative AI (GenAI) unlock in India? The AIdea of India: 2025', forecasts a significant boost in retail productivity by 35 to 37% within the next ...

Doubts are mounting about the business relevance of customer experience management, while long-term stock returns on customer ...

Gratitude is a social glue and buffer against taking your loved one for granted. If we aren’t careful, we may come to take ...

AI is significantly impacting the insurance industry, improving efficiency, accuracy, and customer experience across various ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Mr. Rama Krishna Inampudi is a seasoned technology leader with over 17 years of experience in the banking and financial services sector.

Paycom Software reported a strong fourth-quarter earnings beat with impressive revenue growth, although client count growth remained flat.

For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

In the early 2000s, Motorola struggled with product defects and a decline in customer satisfaction. To improve its business ...

The result is a public rating designation that is designed to ensure that Qatar’s restaurants meet the highest international ...

Process mining and Generative AI are two powerful technologies that are revolutionizing the field of data science. Process mining involves extracting knowledge from event logs to gain insights into ...