The Hidden Revenue Engine: Loyalty Programs Are More Than Just Repeat Business
Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...
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Nanonation and Factor4 Partner to Revolutionize Restaurant Loyalty and Ordering Experience
Nanonation and Factor4 have announced a groundbreaking partnership aimed at transforming how restaurants engage with their ...
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IHG CEO Targets Indie Hotels in Tech-Driven Expansion — Exclusive Interview
CEO of IHG Hotels & Resorts, Elie Maalouf, talks tech, loyalty economics, and the irresistible gravitational pull of big ...
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Lulu Hypermarket’s ‘Happiness Loyalty Program’ hits 6 million!
KUWAIT: Lulu Hypermarket proudly announces a remarkable milestone as its ‘Happiness Loyalty Program’ surpasses six million members across the GCC! This achievement marks a significant step in Lulu’s ...
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Hilton CEO: Post-Election Bump for Business Travel and China Rebound
Hilton CEO Chris Nassetta said he's banking on a post-election boost in corporate travel and a continued recovery in China.
Southwest flyers can soon access a popular 'stopover' perk in Europe. See which other carriers offer similar programs.
Airlines have capitalized on a trend of people booking super-long layovers to give them time in a hub city. Its like a ...
British Airways backtracks on controversial loyalty overhaul – here’s how to secure gold status
British Airways is backtracking on controversial reforms to its frequent flyer loyalty programme, the BA Club, to make it easier to earn coveted bronze, silver and gold status. The move comes after ...