Customers who made hotel reservations through Booking.com are being duped into sending scammers what they think are payments ...

At the same time, by exploiting the refund option when it's available, you can always make a tentative hotel reservation until you find a better option. Read the original article on Explore.

That means the hotel couldn't see your reservation and couldn't accept any ... you'll need to lean on them to make this right. I would have phoned Booking.com right away and asked it to find ...

A routine overnight shift turned unexpectedly tense for one hotel front desk worker when a guest arrived at 3 a.m. demanding ...

U.S. News spoke with travel industry experts to find out what some of these common oversights are and how travelers can easily avoid these blunders the next time they make a hotel reservation.