A federal court in Australia determined Telstra misled almost 9,000 broadband customers about their upload speeds.

Telstra downgraded the upload speeds for thousands of its Belong NBN customers without telling them or lowering the price.

Telstra has been found to have misled thousands of customers over the broadband speed it provided to them through its budget telecommunications arm, Belong.

A federal court has said that Australia’s largest telco, Telstra, made false or misleading representations relating to the upload speed of residential broadband internet services supplied to nearly 9, ...

ACCC has informed that Telstra has been caught misleading customers once again, this time by quietly reducing the upload ...

Telstra customers fed up with forking out up to 24 per cent more for mobile plans than rival Vodafone can get a better deal, the boss of Australia’s biggest telco says.

Telstra previously supplied a $90 credit to 2,785 affected Belong customers in 2021. However, the Federal Court found that ...

The ACCC is seeking penalties and other orders after the Federal Court found that Australia’s largest telco Telstra made false or misleading claims relating to the upload speed of broadband internet ...

The court found Telstra had misrepresented services to 2,785 customers from 2017 to 2018 and to another 6,112 customers through 2020 by failing to disclose the reduced upload speeds. Telstra ...

The Federal Court has today found that Telstra made false or misleading representations relating to the upload speed of ...

The Federal Court has today found that Telstra made false or misleading representations relating to the upload speed of residential broadband internet services supplied to nearly 9,000 of its Belong ...