The Operations Center will assign a priority to your request and forward it to the appropriate shop. Priorities will be assigned in accordance with the following guidelines: All services have a cost.

Request priority depends on the severity of the issue and other work in the queue. Login to the myLife portal to see the status of all maintenance requests. Contact the RIT Service Center by calling ...

prioritizing every service request is absolutely necessary. Services provided and their respective response times fall into four priority categories: For Maintenance Emergencies, please call the ...