Retailers at this year’s NRF Big Show showcased how they are putting customer data to use for personalization and loyalty.

Focus on messaging platforms relevant to your core customer demographics. If you’re a physical business, find city or local platforms where locals chat and share current events and tips. For online ...

At this past week’s ICR Conference in Orlando, cautious optimism floated beneath the current of two, inflation-strapped years ...

Major retailers can tailor prices based on customer data including location, demographics or shopping history, the U.S.

Matthew Chapman is a video game designer who attended Rensselaer Polytechnic Institute and lives in San Marcos, Texas. Before joining Raw Story, he wrote for Shareblue and AlterNet, specializing ...

Jan. 5: According to the U.S. Census Bureau, the estimated population of Lexington-Fayette County area is 320,154. Nearly half of the population has a bachelor’s degree or higher, and the median ...

“I’ve eaten at McDonald’s three times since the new straws came out and all three of them were broken before I took my first drink,” added an annoyed customer. “I’m just not going to ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

The U.S. Census Bureau has projected that the nation's population will hit 341,145,670 at midnight on New Year's Day. It marks an increase of over 2.6 million people (0.78%) from January 1 ...

JUNO BEACH, Fla. — Florida Power and Light customers could see a higher bill in years to come. The state's largest utility announced Monday they have notified the Florida Public Service ...