Lax return policies and lenient fraud prevention are fueling a surge in ecommerce fraud, burdening consumers with higher ...

Retailers at this year’s NRF Big Show showcased how they are putting customer data to use for personalization and loyalty.

Focus on messaging platforms relevant to your core customer demographics. If you’re a physical business, find city or local platforms where locals chat and share current events and tips. For online ...

At this past week’s ICR Conference in Orlando, cautious optimism floated beneath the current of two, inflation-strapped years ...

While marketing traditionally owns customer experience, today's CX challenges demand involvement from operations, finance, HR ...

Major retailers can tailor prices based on customer data including location, demographics or shopping history, the US Federal ...

Cited projections do not guarantee actual salary or job growth. Every time you make a purchase, see an advertisement or call a customer support line, you’re interacting with a brand. And with each of ...

Matthew Chapman is a video game designer who attended Rensselaer Polytechnic Institute and lives in San Marcos, Texas. Before joining Raw Story, he wrote for Shareblue and AlterNet, specializing ...

A smart TV is an internet-connected television that offers a range of online features, such as on-demand content from apps like BBC iPlayer, ITVX and All 4, access to streaming services like Netflix, ...

Jan. 5: According to the U.S. Census Bureau, the estimated population of Lexington-Fayette County area is 320,154. Nearly half of the population has a bachelor’s degree or higher, and the median ...