Contact center software startup Regal Voice Inc. announced today that it has raised $40 million in new funding to accelerate the rollout of its AI Phone Agents for contact centers.

The America's Best Customer Service 2025 rankings were identified from the results of an independent survey of more than 28,000 U.S. customers who have either made purchases, used services, or ...

Interactions (purchases, returns, customer service requests, etc ... If your business often relies on email marketing, software like Constant Contact can help you automate your workflow and build ...

Whether it’s running promotional campaigns, sending special offers or asking for customer feedback, Forbes Advisor’s list of the best email marketing software will help you decide which works ...

Randy George and his top generals have merged two constant Army initiatives ... Although the Transformation in Contact initiative is part of an Army-wide effort, three brigades have been selected ...