How do you unlock your supply chain’s full potential in an era of rising costs, operational complexity, and shifting market ...

After receiving backlash from internal and external sources, HP canceled its 15-minute hold policy, which was designed to ...

HP doesn’t want you to talk to customer support. The objective behind HP’s decision to make getting in touch with customer ...

Nice provides cloud and on-premises software solutions that primarily serve the customer engagement market as well as the financial crime and compliance, or FC&C, market. The majority of revenue is ...

Deep analysis of customer feedback will naturally shorten the gap between what your customers want and what you think they want. VoC marketing a ...

In today’s fast-moving digital landscape, customers expect more than simple transactions—they want meaningful conversations that are quick, engaging and tailored to their needs. As leaders, we face a ...

For a generation plagued by short attention spans and hyper-awareness, Vogue Business and Snapchat investigate what ...

Q4 2024 Earnings Conference Call February 20, 2025 4:30 PM ETCompany ParticipantsGlenn Fogel - CEOEwout Steenbergen ...

Decades from now, when historians look back upon the first five years of the 2020s, two critical developments will stand out ...

Rackspace Technology, Inc. (Nasdaq: RXT), a leading end-to-end, hybrid cloud and AI solutions company, today announced results for its fourth quarter and year ended December 31, 2024. Amar Maletira, ...

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced financial results for the fourth quarter and fiscal year ended ...

Gainsight, the world’s leading Customer Success platform, today announced the launch of the first customer agent for Slack, one of only 20 AI applications debuting on the Slack Marketplace. Designed ...