Business customer satisfaction with U.S. electric utilities is under pressure as commercial electricity prices and outage ...

Market Force compared results from its national Quick Service Restaurant (QSR) benchmarking study—based on thousands of ...

Citizen satisfaction with U.S. federal government services improves 1.0% to reach a 19-year high score of 70.4 (on a scale of 0 to 100), according to the American Customer Satisfaction Index (ACSI (R) ...

UK retail giant Kingfisher says Optimizely, a digital experience platform (DXP), has enabled it to test and perfect multiple ...

Porsche has been crowned the top premium brand in a JD Power study, reflecting its commitment to customer satisfaction and quality.

Today's shoppers are more likely to stay loyal to retailers that make them feel safe—not just physically, but digitally and emotionally—according to new research published in the Journal of Business ...

A DoorDash delivery driver was fired after she reported and shared footage of what she described as a sexual assault during a delivery in New York. Livie Rose Henderson posted several videos on TikTok ...

Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across ...

Customer satisfaction with individual life insurance may look steady on the surface, but a closer look at J.D. Power’s 2025 U.S. Individual Life Insurance Study reveals growing divides — not only ...

We recently published 10 Stocks With Double-Digit Upsides. SoundHound AI, Inc. (NASDAQ:SOUN) is one of the top performers on Thursday. SoundHound AI extended its winning streak to a third straight day ...

Ride-share services have undoubtedly made life easier, but what was once novel and exciting is starting to sour. Case in point: a Lyft customer who found out how much personal information drivers have ...

Salesforce, Inc. (NYSE:CRM) ranks among the best fundamental stocks to buy right now. Salesforce, Inc. (NYSE:CRM) presented a strategy vision focused on business transformation and AI integration at ...